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Re: [Rockies-Edu] Rockies-edu Digest, Vol 82, Issue 3
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Re: [Rockies-Edu] Rockies-edu Digest, Vol 82, Issue 3

  • Subject: Re: [Rockies-Edu] Rockies-edu Digest, Vol 82, Issue 3
  • From: "Michael T. Scott" <email@hidden>
  • Date: Thu, 10 Dec 2015 09:11:17 -1000
Are the devices all running iOS 9? Can you verify for certain that a device that does not show the restore option is assigned to the exact same profile as one that does?

-Mike

  
Michael Scott, Systems Engineer
Apple Education
Apple Inc.  
(720) 346-3871
www.apple.com/education

On Dec 10, 2015, at 9:05 AM, Cathrine Olimb <email@hidden> wrote:

Just looked again and it's set up correctly, all my devices is pulling form one main DEP profile, that's why it's weird it working for some and not for others. I was thinking my ipads are maybe getting too old, most of them are getting close to 5 years old, maybe that is the issue :(

Cathrine (Cat) Olimb
Director of Technology
Manitou Springs School District

Office Phone: 719 685 2012
Cell Phone:    719 244 8891




On Thu, Dec 10, 2015 at 11:17 AM, Medina, Chris <email@hidden> wrote:
Hi Cat,

If you are using DEP, in Airwatch Settings / Devices & Users / Apple / Device Enrollment Program check the profile for your iPads.  In the Setup Assistant settings of the profile there are a lot of options that can be set to Skip/Don't Skip.




<ACF7F411-5805-43E0-8A3D-88E40147ABE9.png> 
Students Succeed at PPCC
Christopher Medina
Client Services Technician 
Information Technology Support Services
(719) 502 2527
ITSS Service Desk:
Phone:  (719) 502-4800 
M-F 8:00 AM - 5:00 PM 
Online: http://hd.ppcc.edu

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