Re: OT: what do you use for task/ticket management?
Re: OT: what do you use for task/ticket management?
- Subject: Re: OT: what do you use for task/ticket management?
- From: Chuck Hill <email@hidden>
- Date: Tue, 5 Jul 2005 16:55:45 -0700
I don't know if it has dependent tasks (just started to use it), but
CodeFab's Intent is worth looking at for general task / ticket tracking:
http://www.codefab.com/intent.html
Movie: http://www.codefab.com/framis.html
Chuck
On Jul 5, 2005, at 4:07 PM, email@hidden wrote:
This is not at all about WO, but I thought this would be a good
place to find lots of people who build websites and have the same
sort of needs we do.
I'm looking for a basic ticket tracker, where basic is defined as
having all the feature we need. :) My needs go something like this:
- models dependency - nothing fancy like MS Project, but just so I
can look at my tasks and see that I can't work on Task A until
Tasks X and Y have been completed.
- has groups-based permissioning so we can allow clients to log in
and create/edit/view tickets.
- sends email so people know when they have new or changed tickets
- has a clean, uncluttered display that impatient programmer types
will be willing to use without major coercion.
- is web based and can run on Linux.
Getting fancier, it would be nice, but not essential, if it allowed
tasks to have more than one owner and/or more than one parent (ie,
multiple tasks waiting for one task to be done). And if it allowed
time tracking per task.
I've looked at Basecamp and I know everyone raves about it, but I
must be a freak or something because I hated it. I'm trying to use
Tasks Pro now, but am running into limitations I'd rather not live
with.
Any suggestions?
thanks,
janine
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