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Re: OT: what do you use for task/ticket management?
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Re: OT: what do you use for task/ticket management?


  • Subject: Re: OT: what do you use for task/ticket management?
  • From: Naden Franciscus <email@hidden>
  • Date: Wed, 06 Jul 2005 09:18:07 +0800

I would recommended Edgewall Trac, which integrates nicely with Subversion.

http://www.edgewall.com/trac

It's free + open source as well, with lots of free plugins.


On 6/7/05 7:55 AM, "Chuck Hill" <email@hidden> wrote:

> I don't know if it has dependent tasks (just started to use it), but
> CodeFab's Intent is worth looking at for general task / ticket tracking:
>
> http://www.codefab.com/intent.html
>
> Movie: http://www.codefab.com/framis.html
>
>
> Chuck
>
>
> On Jul 5, 2005, at 4:07 PM, email@hidden wrote:
>
>> This is not at all about WO, but I thought this would be a good
>> place to find lots of people who build websites and have the same
>> sort of needs we do.
>>
>> I'm looking for a basic ticket tracker, where basic is defined as
>> having all the feature we need. :)  My needs go something like this:
>> - models dependency - nothing fancy like MS Project, but just so I
>> can look at my tasks and see that I can't work on Task A until
>> Tasks X and Y have been completed.
>> - has groups-based permissioning so we can allow clients to log in
>> and create/edit/view tickets.
>> - sends email so people know when they have new or changed tickets
>> - has a clean, uncluttered display that impatient programmer types
>> will be willing to use without major coercion.
>> - is web based and can run on Linux.
>>
>> Getting fancier, it would be nice, but not essential, if it allowed
>> tasks to have more than one owner and/or more than one parent (ie,
>> multiple tasks waiting for one task to be done).  And if it allowed
>> time tracking per task.
>>
>> I've looked at Basecamp and I know everyone raves about it, but I
>> must be a freak or something because I hated it.  I'm trying to use
>> Tasks Pro now, but am running into limitations I'd rather not live
>> with.
>>
>> Any suggestions?
>>
>> thanks,
>>
>> janine
>>
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References: 
 >Re: OT: what do you use for task/ticket management? (From: Chuck Hill <email@hidden>)

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