Re: Errors & Warnings Smartgroup
Re: Errors & Warnings Smartgroup
- Subject: Re: Errors & Warnings Smartgroup
- From: Markus Hitter <email@hidden>
- Date: Wed, 18 Aug 2004 11:34:13 +0200
Am 18.08.2004 um 07:39 schrieb Chris Espinosa:
A general description [when reporting a Radar] of what you tried to do
and what your experience was gives us only a rough guide. If we try
to reproduce it, we'll probably tend to do things we know work and not
do the things the way you did them, which makes it more likely we'll
fail to reproduce it. So the more detailed you can be, the better.
Whould you tell the reporter about such issues? I don't know how
expensive (in means of time, work) it is to reply a simple line like
i.e. "unclear how proceed after step 3" in Radar.
You get two plusses, then: 1) the reporter knows somebody actually read
his report and 2) (s)he knows how to improve this (and future) reports.
Cheers,
Markus
- - - - - - - - - - - - - - - - - - -
Dipl. Ing. Markus Hitter
http://www.jump-ing.de/
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