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Re: Online docs jumping when tooltip displayed, *in Safari*
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Re: Online docs jumping when tooltip displayed, *in Safari*


  • Subject: Re: Online docs jumping when tooltip displayed, *in Safari*
  • From: Ronald Hayden <email@hidden>
  • Date: Sun, 4 Oct 2009 10:55:22 -0700

I reported 100% reproducible (for me) steps in <rdar://problem/ 7199788>

Thanks for the report -- that is being tracked on the browser side, but hadn't made it to me to ensure we were doing a workaround in the docs.


We're working on pushing out our next doc update soon, and I'll make sure those tooltips get pulled.

Our intent, after this doc update, is to re-instate the tooltips using standard browser "title" functionality. We currently use a fancier JavaScript driven approach that allows for styled content in the tooltip and some additional control over the display of the tooltip, but unfortunately we can't get around triggering this bug, so we're going back to basics.

 -- Ron

On Oct 4, 2009, at 10:21 AM, Jeff Johnson wrote

On Oct 4, 2009, at 12:03 PM, Ronald Hayden wrote:

I can't reproduce right now in Safari at the page you mention, but it *has*
also happened to me in Safari. Basically I've just given up complaining. :)

This situation can definitely occur in Safari, as there's a WebKit issue at the core of it. If there's any repeatable case, please do complain, and we'll investigate and fix it. It's a very annoying bug and we don't want people to have to live with it.


To our knowledge the bug itself is not sporadic; either the triggering functionality is there or it is not. If this occurs on a page and then goes away with a refresh, somewhere in the system the data was likely cached. Once the issue is gone it should stay gone, and we've updated all documentation that we believe exhibited this issue.

-- Ron

Ron,

I reported 100% reproducible (for me) steps in <rdar://problem/ 7199788>

1. Launch Safari
2. Empty Cache in Safari
3. Load <http://developer.apple.com/mac/library/documentation/Cocoa/Reference/Foundation/Classes/NSFileManager_Class/Reference/Reference.html >
4. Click on "Low-Level File Management Programming Topics" near the top next to "Companion guide"
5. Click on "File Management" under "Organization of This Document"
6. Click on "moveItemAtURL:toURL:error:" in the second sentence under "Moving, Copying, and Deleting Files"
7. Scroll up to "Tasks" in the document (NSFileManager Class Reference)
8. Hover over "defaultManager" under "Creating a FileManager"


-Jeff


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  • Follow-Ups:
    • Re: Online docs jumping when tooltip displayed, *in Safari*
      • From: Rick Mann <email@hidden>
References: 
 >Re: Online docs jumping when tooltip displayed, *in Safari* (From: Matt Neuburg <email@hidden>)
 >Re: Online docs jumping when tooltip displayed, *in Safari* (From: Ronald Hayden <email@hidden>)
 >Re: Online docs jumping when tooltip displayed, *in Safari* (From: Jeff Johnson <email@hidden>)

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