Re: 'BEST' help / automatic job nesting
Re: 'BEST' help / automatic job nesting
- Subject: Re: 'BEST' help / automatic job nesting
- From: Stein Grebstad <email@hidden>
- Date: Sat, 25 Nov 2000 15:39:24 +0100
As Henrik Holmegaard writes, bad english is one excellent way to make
manuals unreadable and nice products not so nice.. But also I find
that documentation has not been written based on real understanding
of how the software really works and users are often forgotten. Many
manuals are in kiddietalk, protecting pro users from the dirty tech
they really have to get into fast as hell in order to make the
hardware/software perform. And this is a bad spell not only done to
the RIP product segment, but also done on too many pro products in
the graphics industry .
I know some translators. They have done manuals for microsoft
products, some Oracle stuff .. -and the way they work is actually
just translating without any understanding of what the stuff is
intended to do. And the some of the pro tech writers I know locally
here in Norway - they just try to run thru all functions in the
software -always taking the easy way out. I read this manual for a
well known XXXXX that read like Chariot s of the Gods with a
touch of Naked Lunch. On the last page of the manual I realized
that the manual was nonexisting.
Very few manuals are written for power users - and power users are
the ones who really wanna like to have it all down to the last nut
and bolt . Very often we end up struggling with the internal logic
in the product . Too often hours might have been saved if we had
some documentation on how the product really really works inside.
The focus on manuals might be wrong - we need documentation which
is another matter altogether.
IMO job nesting is a feature over and beyond RIP-based ICC color
management. Try looking at it this way, and see if that helps sort
things out a bit.
Good point. And a huge lot of printservers/RIPS etc. are just
lacking power features for jobnesting and related stuff. Seems like
some of the product designers should have spent some years doing
production work . I know that many features are not that obvious,
but still very much in demand among power users.
--
Stein Grebstad
IT-Manager
mailto:email@hidden
ScanPartner AS
http://www.scanpartner.no
ScanPartner AS
Jarleveien 17
N-7493 Trondheim
Norway
Phone: +4773990627
Celluar: +4791537148
Fax: +4773990610