Re: Dreamcolor uniformity issues...
Re: Dreamcolor uniformity issues...
- Subject: Re: Dreamcolor uniformity issues...
- From: Greg Staten <email@hidden>
- Date: Mon, 16 Mar 2009 16:22:43 -0500
Hi Darren.
That's not how it is supposed to work but I have seen instances where the
service depot identifies a monitor as "no problem found" and recycles it
into refurbished stock. If you are still having problems with your monitor,
please contact me directly and we can try to find a resolution.
Regards,
-greg (DreamColor Solutions Architect at HP)
On Mon, Mar 16, 2009 at 6:06 AM, Darren Sheppard <email@hidden>wrote:
>
> On 14 Mar 2009, at 19:02, email@hidden wrote:
>
> I think the problem is a lot of people were early adopters of the unit
>> while it was still bleeding edge out the door. Early units of anything
>> have issues (XBOX 360 anyone?) I've yet to hear anyone who bought
>> their unit over the last 90 days or so comment? Anyone even 6 months
>> back?
>>
>
>
>
> Our unit was less than 30 days old. I find it annoying that the
> replacements that HP have sent are units that have been returned by other
> users with the same problem.
>
> I still cannot see how this display with its severe uniformity problem can
> be used for any colour critical workflow.
>
>
> Kind regards
>
> Darren Sheppard
> Colour Think Ltd.
>
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