Re: problems and reporting them
Re: problems and reporting them
- Subject: Re: problems and reporting them
- From: edmund ronald <email@hidden>
- Date: Fri, 2 Apr 2010 03:05:32 +0200
John,
On behalf of all members of this list, thank you for assuring us that
Apple listens, and thank you for announcing the release of a fix to
the vexing Apple/Epson/Adobe bug which has evoked considerable debate
here. This is a relief.
Would it be possible to describe precisely the extent of the fix? I
believe that quite a few members of this specialized distribution list
will be extremely interested in knowing which workflows are affected
by the fix (profiled printing? printing of "untagged" files and
targets? Use of CS4, CS3, CS5? LR? Preview? ColorMunki?)
Edmund
On Fri, Apr 2, 2010 at 12:04 AM, John Gnaegy <email@hidden> wrote:
>
> Color management is still important to Apple. We may not put as much marketing effort into it as we used to due to our product line broadening, but we do continue to try to improve the technology itself and its use in MacOSX.
>
> Some problems with color management are related to third party applications, printing, and third party drivers. We try to fix these kinds of issues if there is something we can do about them. The problem with printing from Photoshop to Epson printers is fixed in 10.6.3 which became available a few days ago. It was a complex issue involving both Photoshop and the new Epson drivers. It was worked around by a change in printing, and the next version of Photoshop will include a fix for it too.
>
> If you encounter a problem you think we don't already know about, the best way to get it fixed is to file a bug report describing the issue. Here's the link:
>
> http://developer.apple.com/bugreporter/
>
> To do that you need to register as a developer, which is free. Read the guidelines for creating bug reports. Basically you should include a series of steps necessary to trigger the bug, what application you're using, what version of MacOSX you're running, a description of what is going wrong, and a description of what you had expected to happen instead.
>
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