Re: problems and reporting them
Re: problems and reporting them
- Subject: Re: problems and reporting them
- From: John Gnaegy <email@hidden>
- Date: Fri, 2 Apr 2010 15:52:34 -0700
The bug I referred to dealt with using new Epson drivers and CS4, the specifics are complicated and I don't really want discuss that since I don't want the list to become a secondary database for reporting, diagnosing and analyzing bugs. There's an update that contains fixes, some of those may be ones you've encountered. If you do still encounter problems or experience new ones, you can help by writing up a detailed bug report.
There are many combinations of driver version, printer model, application version, OS version, let alone settings and profiles, that make up a workflow. It's important to consider all those variables when thinking about a problem. Saying that something is all broken doesn't really describe a problem unless you've tossed your MacBook Pro into an MRI machine. Usually it comes down to one thing changing, one key element that makes it work or makes it fail, whatever the failure is. It's not always the OS, not always the app, not always the driver, not always the profile.
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