Apple

Yes, they all have a fresh image, right now I can not find any that will go to the icloud backup, but I will go through all of them tomorrow. Thank you all for your support, hopefully I will get all new iPads next summer :)

Cat

Cathrine (Cat) Olimb
Director of Technology
Manitou Springs School District

Office Phone: 719 685 2012
Cell Phone: 719 244 8891

On Thu, Dec 10, 2015 at 12:11 PM, Michael T. Scott <email@hidden> wrote:

Are the devices all running iOS 9? Can you verify for certain that a device that does not show the restore option is assigned to the exact same profile as one that does?

-Mike



Michael Scott, Systems Engineer

Apple Education

Apple Inc.

(720) 346-3871

www.apple.com/education

On Dec 10, 2015, at 9:05 AM, Cathrine Olimb <email@hidden> wrote:

Just looked again and it's set up correctly, all my devices is pulling form one main DEP profile, that's why it's weird it working for some and not for others. I was thinking my ipads are maybe getting too old, most of them are getting close to 5 years old, maybe that is the issue :(

Cathrine (Cat) Olimb
Director of Technology
Manitou Springs School District

Office Phone: 719 685 2012
Cell Phone: 719 244 8891

On Thu, Dec 10, 2015 at 11:17 AM, Medina, Chris <email@hidden> wrote:

Hi Cat,

If you are using DEP, in Airwatch Settings / Devices & Users / Apple / Device Enrollment Program check the profile for your iPads. In the Setup Assistant settings of the profile there are a lot of options that can be set to Skip/Don't Skip.

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Students Succeed at PPCC

Christopher Medina

Client Services Technician
Information Technology Support Services

(719) 502 2527

ITSS Service Desk:

Phone: (719) 502-4800
M-F 8:00 AM - 5:00 PM

Online: http://hd.ppcc.edu

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References:
	>Re: [Rockies-Edu] Rockies-edu Digest, Vol 82, Issue 3 (From: "Michael T. Scott" <email@hidden>)
	>Re: [Rockies-Edu] Rockies-edu Digest, Vol 82, Issue 3 (From: Cathrine Olimb <email@hidden>)