Re: [SOLVED] Re: PLEASE HELP!!!!! [SOLVED]
Re: [SOLVED] Re: PLEASE HELP!!!!! [SOLVED]
- Subject: Re: [SOLVED] Re: PLEASE HELP!!!!! [SOLVED]
- From: Kok-Yong Tan <email@hidden>
- Date: Fri, 23 Jan 2009 22:27:09 -0500
On Jan 19, 2009, at 10:49, Hamish Allan wrote:
On Mon, Jan 19, 2009 at 10:43 AM, Simon Wilson
<email@hidden> wrote:
I'd guess that your battery is defective.
This has happened with 3 MacBook Pro batteries of mine and 1
MacBook battery
of my wife's, representing a 100% failure rate in our household.
In every case the battery was replaced free of charge by my local
Apple
dealer.
Really? How old were the MacBook/Pros in question? I was told that
even though I had the extended 3-year AppleCare for my MacBook, its
battery was only covered for 1 year.
Hamish
I have a MBP that was 2 years into the extended 3-year AppleCare
warranty when one of my batteries would no longer charge after only
23 charge cycles (I carry around 3 batteries so that when I'm at a
conference, I don't have to fight with everybody for the table
closest to the power outlets and I've found that 3 batteries with
good to excellent charge capacities just about guarantees me a full
20 hour day with normal usage--I also carry along a double-charger so
I can charge all 3 batteries overnight when I get back to the
hotel). AppleCare replaced it on a one-for-one exchange basis
without quibbling (they overnighted me a new battery which I replaced
in the box with the defective battery, sealed it, ripped off the old
label to expose the return label underneath and promptly gave it back
to the delivery guy more or less on the spot). Hope this helps.
--
Reality Artisans, Inc. # Network Wrangling and Delousing
P.O. Box 565, Gracie Station # Apple Certified Help Desk
Specialist
New York, NY 10028-0019 # Apple Consultants Network member
<http://www.realityartisans.com> # Apple Developer Connection member
(212) 369-4876 (Voice) # My PGP public key can be found
at <https://keyserver.pgp.com>
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