Re: [Fed-Talk] AppleCare on federal computers
Re: [Fed-Talk] AppleCare on federal computers
- Subject: Re: [Fed-Talk] AppleCare on federal computers
- From: Rex Sanders <email@hidden>
- Date: Thu, 17 Jan 2008 11:45:58 -0800
We routinely get AppleCare for desktop and laptop Macs. We find that
computers covered under AppleCare get fixed much faster.
Whether or not any particular repair makes sense under AppleCare and
Apple's policies is a different decision. For hard drive crashes, logic
board repairs, and anything on a laptop, repair through AppleCare always
makes sense for us.
One site I support (and work at) is a 45 minute drive over the mountains
from the nearest Apple Store. We don't bite on the "please take it to an
Apple Store" offer anymore, and insist on better support.
-- Rex Sanders, USGS
At 2:00 PM -0500 1/17/08, Michael wrote:
>Is it possible or practical to get AppleCare on Apple computers
>purchased for the federal agencies and/or DoD. A vendor asked if I
>wanted AppleCare but what is the real impact?
>
>...
>
>Once you figure a hour trip each way to the closest Apple store plus
>estimate one hour in the store, that's 3 hours for a $30 device. You
>were a business and you paid an employee to do that you'd be losing
>money.
>
>In addition, if it's a federal or DoD computer you'd have to pull all
>the hard drives first besides all the paperwork to take the machine
>out in the first place.
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