| Thanks for the comments everyone. Apple takes feedback very seriously.
Please take a moment to hit the "Provide Apple Configurator Feedback" item in the Apple Configurator menu inside the application as well. It would mean a lot to me to see that feedback sent up!
-Mike
On Mar 19, 2013, at 1:04 PM, Eli Harden < email@hidden> wrote:
I have had that same problem. Apple disconfigurator has been a struggle. I can image a system in about 6 mins but it takes me 60 mins to do one iPad. We have decided that most of the time it's best to not supervise for that reason. Apple has done some
great things but I have to question why there isn't more out there for the iOS for management.
This message was misspelled with Siri
On Mar 19, 2013, at 1:49 PM, "Michael T. Scott" < email@hidden> wrote:
Hi Dianna,
Interesting issue. It sounds like your reasoning is valid - have you contacted enterprise support to see if they are able to provide guidance?
Enterprise
support: 1-866-752-7753
Even
if the behavior you describe is expected, it would be nice to get to the bottom of this for everyone here.
-Mike
Sent from my iPad
On Mar 16, 2013, at 11:52 AM, Dianna Fricke < email@hidden> wrote:
I use Configurator to manage 46 supervised iPads. I have a profile set to prohibit the installation and removal of apps. In order to push any new apps, I first have to remove this profile, because Configurator prevents itself (not just
the device user) from installing apps. While this is frustrating, I’ve gotten used to dealing with this until now. Here is my most recent problem: I have just installed updates to some apps in iTunes and then loaded the updated versions of them in Configurator.
I plugged in the laptops, de-selected my “app install restriction” profile, and clicked “Refresh” to start the profile uninstall process before loading the updated apps. Configurator immediately began – or tried – installing the apps. Of course, this failed
due to the “app install restriction.” If I uncheck the apps, they will be removed from the devices along with any data linked to the apps. Of course, this happens despite the “app install [and removal] restriction.” I am not installing any new apps, just
updating existing ones. Other than manually removing the profile individually on each iPad, is there ANY way to tell Configurator to install (or remove) a profile before it automatically starts with the apps??? I’m about to take an axe to the MacBook. Configurator
is evil incarnate.
Dianna Fricke Teacher-Librarian Building Technology Coordinator Challenger Middle School 719-234-3046 What I’m reading: Unwholly by Neal Shusterman, The Boy in the Striped Pajamas by John Boyne, and
Ask the Passengers by A. S. King.
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