Re: [Rockies-Edu] Remote learning using Apple
Re: [Rockies-Edu] Remote learning using Apple
- Subject: Re: [Rockies-Edu] Remote learning using Apple
- From: "Mike \(EDU\) Scott via Rockies-edu" <email@hidden>
- Date: Wed, 25 Mar 2020 16:37:46 -0600
I will add that for mobile computers that might be over the internet, having an
app with a client side component like TeamViewer is probably ideal. That’s part
of why ARD and Screen Sharing on macOS works so well.
-Mike
Michael Scott, Systems Engineer
(720) 346-3871
www.apple.com/education
> On Mar 25, 2020, at 3:45 PM, Mike (EDU) Scott <email@hidden> wrote:
>
> Thanks for this Kyle, it was news for me to hear.
>
> I’ve done some testing, and indeed results are a bit mixed on Windows 10. We
> tested with Real VNC. The workaround we found was: with Mac at login window,
> VNC control with a local admin’s credentials. Then, a standard user may log
> in on the Mac and control will persist.
>
> I wonder, what all settings do you have configured in System
> Preferences>Sharing>Remote Management? Have you tried the “neon may request
> permission to control screen” and “VNC viewers may control scree with this
> password” check boxes?
>
> Also worth mentioning in this context:
>
> https://support.apple.com/en-us/HT209161
> <https://support.apple.com/en-us/HT209161>
>
> -Mike
>
>
> Michael Scott, Systems Engineer
> (720) 346-3871
> www.apple.com/education <http://www.apple.com/education>
>
>> On Mar 25, 2020, at 1:33 PM, Kyle Weber via Rockies-edu
>> <email@hidden <mailto:email@hidden>> wrote:
>>
>> Mike,
>>
>> Yes and no--technically it supports it, but in a school setting, it is a
>> little weird connecting from non-Apple devices.
>>
>> For instance, we authenticate with a single user, but each end user uses
>> their own account. The Mac can connect to it via the authenticated user, and
>> all is well.
>>
>> However, connecting to it from anything besides a Mac (using standard VNC
>> clients), it will ONLY connect to the user you authenticate with. Meaning,
>> if a teacher is logged in with their name and password, but you connect via
>> a standard user, the screen you're looking at is the user you authenticated
>> with, NOT the user you are trying to assist.
>>
>> Because of that, we've had to push out the paid version of TeamViewer to all
>> of our computers. It's better right now anyway where everyone is working
>> from home...
>>
>> If you know of a better solution or a workaround to the above, I'm all ears.
>>
>> Thanks,
>>
>> Kyle
>>
>> On 3/25/20 12:18 PM, Mike (EDU) Scott via Rockies-edu wrote:
>>> Hi Pat,
>>>
>>> macOS absolutely supports VNC.
>>>
>>> -Mike
>>>
>>>> On Mar 25, 2020, at 10:39 AM, Bonich, Pat <email@hidden>
>>>> <mailto:email@hidden> wrote:
>>>>
>>>>
>>>> What is the status of allowing remote access to an OSX device to a
>>>> non-Apple user at home running Windows or Linux via VNC or other systems?
>>>> Is this allowed per Apple/OSX TOS?
>>>>
>>>> From: Rockies-edu
>>>> <rockies-edu-bounces+pat.bonich=email@hidden>
>>>> <mailto:rockies-edu-bounces+pat.bonich=email@hidden> On Behalf
>>>> Of Mike (EDU) Scott via Rockies-edu
>>>> Sent: Wednesday, March 18, 2020 12:31 PM
>>>> To: email@hidden <mailto:email@hidden>
>>>> Cc: Mike (EDU) Scott <email@hidden> <mailto:email@hidden>
>>>> Subject: [Rockies-Edu] Remote learning using Apple
>>>>
>>>>
>>>> CAUTION: This email originated from outside of the Colorado Community
>>>> College System. Do not click links or open attachments unless you
>>>> recognize the sender and know the content is safe. Please contact your
>>>> college IT Help Desk if you have any questions.
>>>> Hi All,
>>>>
>>>> I want to do a quick share of resources from Apple Edu.
>>>>
>>>> As K–12 and higher education institutions around the world adopt remote
>>>> learning, Apple has new resources to support you.
>>>>
>>>>
>>>> IT leaders can read Prepare your Apple devices for remote learning
>>>> <https://support.apple.com/kb/HT211092> for information on preparing their
>>>> environment and Apple devices for remote learning.
>>>>
>>>> You can chat online, ask questions, and get help from these Apple
>>>> Education support communities:
>>>> Mac in Education
>>>> <https://discussions.apple.com/community/notebooks/mac_in_business_and_education>
>>>> iPad in Education
>>>> <https://discussions.apple.com/community/ipad/ipad_in_business_and_education>
>>>> iPhone in Education
>>>> <https://discussions.apple.com/community/iphone/iphone_in_business_and_education>
>>>> AppleCare experts are available to help educators and leaders with
>>>> dedicated support. Connect with Apple Education phone support at
>>>> 1-800-800-2775, option 3.
>>>>
>>>> Virtual one-on-one coaching sessions with Apple Professional Learning
>>>> specialists are available for free to help educators hone their approach
>>>> to online student learning and workflows. Send an email to
>>>> email@hidden
>>>> <mailto:email@hidden> to request a virtual coaching
>>>> session.
>>>>
>>>> Find best practices for how to clean your Apple products here.
>>>> <https://dmanalytics1.com/click?u=https://support.apple.com/en-us/HT204172&i=7&d=Ea7hf5_cQtuWjwROG_G-lg&e=email@hidden&a=MYJkng81S9mGgIauAsle9g&s=Vn4_cZG12HA>
>>>>
>>>> The App Store has curated the Learn and Study From Home
>>>> <http://apps.apple.com/story/id1502655717> collection to help educators
>>>> and parents get the most out of their Apple products.
>>>>
>>>> We invite you to follow us on Twitter @AppleEDU
>>>> <https://twitter.com/appleedu> for chats with other teachers about remote
>>>> learning, and join the Apple Teacher Learning Center
>>>> <https://appleteacher.apple.com/#/auth/sign-in> to stay up to date on
>>>> using Apple products and services.
>>>>
>>>> If you need anything please give me a call.
>>>>
>>>> Sincerely,
>>>>
>>>>
>>>> -Mike
>>>>
>>>>
>>>> Michael Scott, Systems Engineer
>>>> (720) 346-3871
>>>> www.apple.com/education <http://www.apple.com/education>
>>>> -Mike
>>>
>>>
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