Re: Known bugs?
Re: Known bugs?
- Subject: Re: Known bugs?
- From: Michael Cashwell <email@hidden>
- Date: Wed, 15 Sep 2004 11:44:58 -0400
On Sep 15, 2004, at 11:09 AM, Wade Tregaskis wrote:
... it's all good and well to idealistically say you should file
everything, but when you really think about it, if you or I flew off
to bugreporter.apple.com for every bug I encounter in Apple's
software, we'd have little time left to eat or sleep. Seriously -
when I actually think about all the bugs in MacOS X that I
subconsciously and automatically avoid, it seems like an endless
list. If sorted in terms of reproducibility, the original poster's
problem seems to be, at least for the moment, lying somewhere towards
the bottom. If it were me (and I were bothered with bugreporter),
I'd start at the top.
Anyway... it's up to the original poster I guess. I was just trying
to highlight the fact that, odds are, any "vague but here for
completeness" bug report will be a waste of time. Apple's as well.
While I certainly agree with the logic regarding the cost to the
reporters, I've seen cases where even the vaguest bug reports help the
developers. The key is the plural "reports".
Suppose my USB mouse were to occasionally bite my hand. If several
hundred people reported it I'm sure it would end up near the top not
the bottom of someone's To Do list even if none was reproducible. Apple
is in the best position to see patterns in such reports even if the
problem can't be invoked at will.
So while not reporting problems because we're too busy may be valid,
not doing so mainly because of an assumption that an unreproducible
report will simply be discarded is not.
Cheers!
-Mike
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