Re: OT: How to file a radar
Re: OT: How to file a radar
- Subject: Re: OT: How to file a radar
- From: Markus Hitter <email@hidden>
- Date: Wed, 19 Jul 2006 10:25:17 +0200
Am 19.07.2006 um 07:12 schrieb Chris Espinosa:
The time to influence product content is every day, and this forum,
xcode-feedback, and bugreporter do an excellent job of it.
IMHO, small changes in Radar's public interface could improve
acceptance of Radar a lot.
- Send an eMail notification on any status changes. This will give
people a good feeling as they have at least some response confirming
the thing isn't going to trash immediately. You know, some other web
sites just say "thank you" and redirect to /dev/null.
Such a mechanism was in place a few years ago and I can hardly
imagine why it has been removed. About any other bug tracking system
I'm aware of has such a feature.
- Add a status "Fixed in a future OS update" and/or "Fixed in a
future release". This way, people can set their anger about some bad
behaviour aside and just wait for the fix to arrive.
A lot better than reading "This bug is in evaluation status" two
years after filing it ;-)
- Keep the canned part of these notifications short.
Markus
- - - - - - - - - - - - - - - - - - -
Dipl. Ing. Markus Hitter
http://www.jump-ing.de/
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